---
title: "Adding new Products: setting up Subscriptions"
description: Your full guide to setting up your subscriptions and memberships
---

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1. [Thrive4 Help Centre](https://help.thrive4.com/?hsLang=en)
2. [Product management](https://help.thrive4.com/product-management?hsLang=en)
3. [Adding a new product](https://help.thrive4.com/product-management?hsLang=en#adding-a-new-product)

# Adding new Products: setting up Subscriptions

## This guide will cover how to set up a membership or subscription on Thrive4, such as an annual membership or monthly renewing subscription

**Tip:** Before creating your products, you may wish to add Product groups. These are essentially folders used to organise your products, but they can also be used to [set inheritance](https://help.thrive4.com/how-does-product-inheritance-work?hsLang=en) or offer [multiple billing options](https://help.thrive4.com/how-do-i-offer-a-trial-and-full-price-option?hsLang=en).

To create a product group, click the 'Create product' button at the top-right of your screen, choose the category and the name, then click 'Create product group'.

 

### Creating your subscription product:

- Navigate to **Product management \> Products**
- Click the 'Create product' button at the top-right of your screen
- Choose ‘Product’ and ‘Subscription’
- Give the product a name, such as 'Annual Membership' 
    - This name will be visible in the shop and shared with members
- Add the product to an existing subscription product group, if you have one (leave blank if you do not)
- Set a price and subscription length, for example, select '1 month' if it is a monthly renewing subscription
- Click 'Create product'

 

### Subscription product settings

Once your subscription product has been created, you can determine the rest of its settings, such as age restrictions and forms. Each setting is outlined below:

**Details**

- Choose an image to represent the product in your shop
- Set the product name
- Set the product status
- Determine the subscription length
- Choose whether you wish to treat purchasers as 'members' for the purpose of members-only discounts 
    - Set this to 'no' if you have no members-only discounts set up

We'd advise reaching out to our support team at **help@thrive4.com** if you have any questions about how to set up a members-only discount.

**Pricing**

- Set the price per person
- Add a pricing description
- Set a [specific tax rate](https://help.thrive4.com/how-do-i-apply-or-update-our-tax-rate?hsLang=en) for the product

**Discounts**

- Make the product eligible for a discount you have set up

For more information on setting up discounts, click [here](https://help.thrive4.com/adding-discounts?hsLang=en).

**Billing and renewal**

- Single payment/Weekly/Monthly/Annually
- Choose whether admin [approval](https://help.thrive4.com/how-do-i-approve-an-order?hsLang=en)is required to purchase the product 
    - If 'Yes', orders will come through to you for approval before the customer is charged
    - If, ‘No’, the purchase be invoiced automatically
- Choose whether payment should be taken automatically 
    - If 'Yes', payment will start as soon as the person completes checkout, or the order is approved
    - If 'No', the payment will not start until an admin [collects payment](https://help.thrive4.com/collecting-outstanding-payments?hsLang=en) or the member clicks ‘Pay now’ in the Thrive4 app/online portal
- Choose to enable [pro-rata](https://help.thrive4.com/how-do-i-set-up-pro-rata-pricing?hsLang=en) or not 
    - When pro-rata is enabled, anyone signing up for the subscription part-way through the billing period will only be charged for the remaining time
    - If not enabled, the subscription will be full price regardless of when signed up for

- Choose whether you wish to offer payment in [instalments](https://help.thrive4.com/instalments?hsLang=en)
- Select the payment provider(s) to be used for payment
- Select whether the subscription should [auto-renew](https://help.thrive4.com/renewals?hsLang=en) or not
- ‘Suspend billing until’ – this will make the product unpurchasable until the given date

**Forms**

Here you can assign customer forms, which will need to be completed upon purchase. For more information on forms click [here](https://help.thrive4.com/how-do-i-create-a-form?hsLang=en).

**Consents**

Assign consents to the product – for more information click [here](https://help.thrive4.com/managing-consents?hsLang=en).

**Emergency contacts**

Set how many emergency contacts users must provide when purchasing.

**Required files**

Choose which files must be provided when purchasing – for more information click [here](https://help.thrive4.com/how-do-contacts-upload-files?hsLang=en).

**Product fields**

For more information about setting up product data forms and adding product fields, click [here](https://help.thrive4.com/how-do-i-create-and-manage-my-fields?hsLang=en).

**Product relationships**

Choose any additional products that must be added at checkout if not already purchased – for more information click [here](https://help.thrive4.com/product-relationship?hsLang=en).

**Age restrictions**

For more information click [here](https://help.thrive4.com/age-restrictions?hsLang=en).

**Capacity**

Set the minimum and maximum number of people who can join this product.

**Waiting list**

Choose if you would like a waiting list option for this subscription, and how people are offered a place when one becomes available – for more information click [here](https://help.thrive4.com/waiting-lists?hsLang=en).

**Access restrictions**

Choose whether to apply any restrictions to contacts behind on payments.

**Shop**

Choose where in the shop the subscription should show by assigning it to a shop tile – for more information click [here](https://help.thrive4.com/add-products-to-my-shop?hsLang=en).

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