Pro-rata pricing adjusts the cost of a product based on the portion of the billing period that has passed. For example, if a customer joins halfway through a month, they will only be charged for the remaining half of the month.
Note: If you are charging by the session, then a pro-rata pricing is not needed.
If you have any questions about whether pro-rata is required with your product set-up, contact our support team at help@thrive4.com
Classes and events are pro-rata’d based on the remaining number of sessions left in the billing period, and memberships based on how much time is remaining (days).
How to enable pro-rata pricing:
- Navigate to Product management > Products
- Select your product from the left sidebar
- In ‘Billing’/’Billing and renewal’, enable the setting ‘Pro-rata payments if a person pays part-way through the billing period’
- Click ‘Save’
Classes and events are pro-rata’d based on the remaining number of sessions left in the billing period, and memberships based on how much time is remaining (days).
Important: If pricing per session, you do not need to use pro-rata.
Pro-rata pricing is not compatible with instalments.