Member guide: How do I update my information?
- Login to the Thrive4 MemberHub app or online portal
- Click/tap your profile or another contact from the dashboard or under ‘Friends and family’
- Your contact can choose from several options here:
- ‘Personal Information’ - update names, addresses, dates of birth
- ‘Registration Forms’ - update any information collected by an organisation via forms
- ‘Medical Forms’ - update medical information
- ‘Consents’ - update the consents (e.g. photography, access to medical information) granted to any linked organisation(s)
- ‘Learning’ - view progress on development programs
- ‘Files’ - view and manage any files you have uploaded/are sharing with an organisation
Emergency contacts can be updated from Account > Contacts in the left menu.
Important: If the account owner (main) email address needs to be updated, please contact our support team Thrive4 support team at 0330 818 8536 or via email at help@thrive4.com - more information here.