---
title: How do I add and manage consents?
description: Use Thrive4's consent management tool to reliably capture consent requirements from your customers
---

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# How do I add and manage consents?

## You may need to ask your customers to consent to certain policies or agreements - here's how

### Creating and editing consents

- Navigate to **Organisation setup \> Data collection \> Consents** 
    - There are 8 default consents that you can edit as needed
    - A'ccess to medical information', 'First aid', and 'Photography' are reserved consents and can only have their descriptions edited, not the titles, as they are tied to other features
- Click the ‘+’ icon in the top-left corner to create a new consent
- Set the consent title in the ‘Label’ field, such as ‘Pick up policy’
- Write a description of the consent in the text box below
- Click ‘Save’

![](https://help.thrive4.com/hs-fs/hubfs/image-png-Jun-29-2026-02-52-53-3061-PM.png?width=292&height=431&name=image-png-Jun-29-2026-02-52-53-3061-PM.png)

 

### Linking consents to your products

By linking consents to your products, you can ensure contacts agree/respond to certain consents when making purchases via the shop.

- Navigate to **Product management \> Products**
- Select a product or product group from the left sidebar
- Open ‘Consents’ and select the consents you would like to display at checkout for the product 
    - Don’t ask – won’t be displayed
    - Optional – will be displayed, but answering yes isn’t required
    - Required – must be agreed to before proceeding

![](https://help.thrive4.com/hs-fs/hubfs/image-png-Jun-29-2026-02-53-40-4732-PM.png?width=670&height=217&name=image-png-Jun-29-2026-02-53-40-4732-PM.png)

You can also link consents to products from the Consent page itself – simply select the consent on the left, and the products or product groups on the right.

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