---
title: "Member guide: How do I set up a new payment method?"
description: Adding a new payment method in Thrive4
---

[Skip to content](https://help.thrive4.com/how-to-setup-a-new-payment-method#main-content)

[![Thrive4\_Logo](https://help.thrive4.com/hs-fs/hubfs/Thrive4_Logo.png?width=151&height=60&name=Thrive4_Logo.png)](https://help.thrive4.com/?hsLang=en)

- [Submit a ticket](https://help.thrive4.com/submit-ticket)
- Log in to your account
  
  Show submenu for Log in to your account

    - [Club.Thrive4](https://club.thrive4.com/)
    - [Thrive4 MemberHub](https://member.thrive4.com/#/app/joinin/login)

Open main navigation

Close main navigation

- [Submit a ticket](https://help.thrive4.com/submit-ticket)
- Log in to your account
  
  Show submenu for Log in to your account

    - [Club.Thrive4](https://club.thrive4.com/)
    - [Thrive4 MemberHub](https://member.thrive4.com/#/app/joinin/login)

 How can we help?

- There are no suggestions because the search field is empty.

1. [Thrive4 Help Centre](https://help.thrive4.com/?hsLang=en)
2. [Member guides](https://help.thrive4.com/member-guides?hsLang=en)
3. [Payments](https://help.thrive4.com/member-guides?hsLang=en#payments)

# Member guide: How do I set up a new payment method?

**Note:** Payment methods can also be added at checkout. For more information on this, please view our [full checkout guide](https://help.thrive4.com/joinin-user-guide-how-to-complete-the-joinin-checkout?hsLang=en).

 

### Steps:

- Login to the Thrive4 MemberHub app or [online portal](https://member.thrive4.com)
- In the left menu, head to **Account \> Settings \> Payment Settings**
- Select the organisation the payment method will be used for using the dropdown
- Click/tap ‘Add payment Method’ (card or PayPal wallet) or ‘Set up’ (direct debit)
- Follow the payment provider setup and provide the necessary details

![](https://help.thrive4.com/hs-fs/hubfs/image-png-Jul-15-2026-03-50-33-8767-PM.png?width=411&height=469&name=image-png-Jul-15-2026-03-50-33-8767-PM.png)

If you’re having trouble creating a new direct debit, read our troubleshooting guide [here](https://help.thrive4.com/troubleshooting-mandate-creation?hsLang=en).

 

### Future payments authorisation

When paying via card, you will be given the option to allow payments for future invoices to be collected automatically. If you do not choose to tick this option, you’ll need to login and initiate payment whenever the organisation creates a new invoice.

![](https://help.thrive4.com/hs-fs/hubfs/undefined-Jun-26-2026-01-58-55-8687-PM.png?width=359&height=74&name=undefined-Jun-26-2026-01-58-55-8687-PM.png)

 

### Purchase authentication

When making a purchase or adding a new card, you may see a prompt to verify the transaction by verifying a 0.00 payment using a one time password (OTP) or via your banking app.

![](https://help.thrive4.com/hs-fs/hubfs/undefined-Jun-26-2026-01-58-56-1158-PM.jpeg?width=311&height=395&name=undefined-Jun-26-2026-01-58-56-1158-PM.jpeg)

 **Note:** Depending on your bank, the purchase authorisation may appear as either 0.00 or $0.00 (dollars). Regardless of whether the dollar currency is displayed, the authorisation remains valid for the intended purposes, and it is fine to proceed.

- [FAQs](https://help.thrive4.com/faqs?hsLang=en)
- [Member guides](https://help.thrive4.com/member-guides?hsLang=en#main-content)

    - [Account details](https://help.thrive4.com/member-guides?hsLang=en#account-details)
    - [Payments](https://help.thrive4.com/member-guides?hsLang=en#payments)
    - [Troubleshooting](https://help.thrive4.com/member-guides?hsLang=en#troubleshooting)
- [Dashboard](https://help.thrive4.com/dashboard?hsLang=en)
- [Growth tools](https://help.thrive4.com/growth-tools?hsLang=en)
- [Contact management](https://help.thrive4.com/contact-management?hsLang=en#main-content)

    - [Contacts](https://help.thrive4.com/contact-management?hsLang=en#contacts)
    - [Groups and Roles](https://help.thrive4.com/contact-management?hsLang=en#groups-and-roles)
    - [Gymnastics insurance](https://help.thrive4.com/contact-management?hsLang=en#gymnastics-insurance)
- [Timetable](https://help.thrive4.com/timetable?hsLang=en)
- [Teams](https://help.thrive4.com/teams?hsLang=en#main-content)

    - [Squad management](https://help.thrive4.com/teams?hsLang=en#squad-management)
    - [Season management](https://help.thrive4.com/teams?hsLang=en#season-management)
    - [Player management](https://help.thrive4.com/teams?hsLang=en#player-management)
- [Sales admin](https://help.thrive4.com/sales-admin?hsLang=en#main-content)

    - [FAQs](https://help.thrive4.com/sales-admin?hsLang=en#faqs)
    - [Orders](https://help.thrive4.com/sales-admin?hsLang=en#orders)
    - [Invoices](https://help.thrive4.com/sales-admin?hsLang=en#invoices)
    - [Payments](https://help.thrive4.com/sales-admin?hsLang=en#payments)
- [Reporting](https://help.thrive4.com/reporting?hsLang=en#main-content)

    - [Financial](https://help.thrive4.com/reporting?hsLang=en#financial)
    - [Operational](https://help.thrive4.com/reporting?hsLang=en#operational)
    - [Communication](https://help.thrive4.com/reporting?hsLang=en#communication)
- [Product management](https://help.thrive4.com/product-management?hsLang=en#main-content)

    - [Adding a new product](https://help.thrive4.com/product-management?hsLang=en#adding-a-new-product)
    - [Billing](https://help.thrive4.com/product-management?hsLang=en#billing)
    - [Product settings](https://help.thrive4.com/product-management?hsLang=en#product-settings)
    - [Schedules](https://help.thrive4.com/product-management?hsLang=en#schedules)
    - [Discounts](https://help.thrive4.com/product-management?hsLang=en#discounts)
- [Communication](https://help.thrive4.com/communication?hsLang=en#main-content)

    - [Email](https://help.thrive4.com/communication?hsLang=en#email)
    - [SMS](https://help.thrive4.com/communication?hsLang=en#sms)
    - [Notifications](https://help.thrive4.com/communication?hsLang=en#notifications)
- [Organisation setup](https://help.thrive4.com/organisation-setup?hsLang=en#main-content)

    - [Financial](https://help.thrive4.com/organisation-setup?hsLang=en#financial)
    - [Data collection](https://help.thrive4.com/organisation-setup?hsLang=en#data-collection)
    - [Development programme](https://help.thrive4.com/organisation-setup?hsLang=en#development-programme)
- [Your shop](https://help.thrive4.com/your-shop?hsLang=en)
- [Troubleshooting](https://help.thrive4.com/troubleshooting?hsLang=en#main-content)

    - [Products](https://help.thrive4.com/troubleshooting?hsLang=en#products)
    - [Payments](https://help.thrive4.com/troubleshooting?hsLang=en#payments)
- [Submit a ticket](https://help.thrive4.com/submit-a-ticket?hsLang=en)
- [Video Guides](https://help.thrive4.com/video-guides?hsLang=en)

[![Thrive4-new\_black\_logo\_RGB](https://help.thrive4.com/hs-fs/hubfs/Thrive4-new_black_logo_RGB.png?width=184&height=74&name=Thrive4-new_black_logo_RGB.png "Thrive4-new_black_logo_RGB")](https://www.thrive4.com)

Copyright © 2025, Pay Here Limited trading as Thrive4