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Member guide: What reference appears on my card or bank statement?

Depending on the payment provider that facilitated your transaction, one of the following references will appear on your statement.

Payment Provider

Reference shown on your statement

Payment type

PayPal

The name of the organisation

Debit/Credit Card or PayPal Wallet

London & Zurich

L&Z Re: LoveAdmin

Or

LoveAdmin/Thrive4

Direct Debit

GoCardless

GoCardless

Direct Debit

Note: Thrive4 was previously known as LoveAdmin until July 2026, so you may still see the name LoveAdmin on some statements.