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Adding new Products: setting up Merchandise

Read this guide to find out how to set up merchandise products, such as kit or badges

Creating your merchandise product:

  • Navigate to Product management > Products
  • Click the 'Add product' button at the top-right of your screen
  • Choose ‘Product’ and ‘Merchandise’
  • Give the product a name, such as ‘Water bottle’
  • Add the product to an existing merchandise product group, if you have one (leave blank if you do not)
  • Set a price per item
  • Click 'Add new product'

Merchandise product settings

Once your merchandise product has been created, you can determine the rest of its settings, such as age restrictions and forms. Each setting is outlined below:

Details

  • Choose an image to represent the product in your shop
  • Set the product name
  • Set the product status
  • Set a maximum and minimum purchase quantity limit per account

Pricing

  • Set the price per item
  • Add a pricing description
  • Set a specific tax rate for the product

Discounts

  • Make the product eligible for a discount you have set up

For more information on setting up discounts, click here.

Billing

  • Choose whether admin approval is required to purchase the product
    • If 'Yes', orders will come through to you for approval before the customer is charged
    • If, ‘No’, the purchase be invoiced automatically
  • Choose whether payment should be taken automatically
    • If 'Yes', payment will start as soon as the person completes checkout, or the order is approved
    • If 'No', the payment will not start until an admin collects payment or the member clicks ‘Pay now’ in the Thrive4 app/online portal
  • Choose whether you wish to offer payment in instalments
  • Select the payment provider(s) to be used for payment
  • ‘Suspend billing until’ – this will make the product unpurchasable until the given date

Forms

Here you can assign customer forms, which will need to be completed upon purchase. For more information on forms click here.

Required files

Choose which files must be provided when purchasing – for more information click here.

Product fields

For more information about setting up product data forms and adding product fields, click here.

Product relationships

Choose any additional products that must be added at checkout if not already purchased – for more information click here.

Age restrictions

For more information click here.

Shop

Choose where in the shop the merchandise should show by assigning it to a shop tile – for more information click here.