Product pricing works in conjunction with the product’s billing settings. For more information on setting up your product billing, click here.
Important: Pricing settings vary depending on the type of product you’re creating. For help creating your products, read our full guides:
Pricing options
- Currency
- Price - the cost of the product per the 'what's it for', e.g. £10 per session
- What's it for:
- ‘Hour’ – price per hour
- ‘Session’ – price per session
- ‘Schedule’ – price per schedule e.g. a term or week of holiday camps
- ‘Month’ – fixed price per month (calendar or date-to-date), regardless of how many sessions there are in the month
- ‘Person’ – price per person per set length of time (subscription)
- ‘Item’ – price per item (merchandise)
Purchase options
- ‘Any day, any time’ – most used for pay-as-you-go or trial sessions, allowing customers to choose any date and time available
- ‘Same day of week, same time’ – most used for recurring monthly classes, ensuring customers pay a set price for the same session each week
- ‘All sessions’ – most used for holiday camps or termly bookings, the customer pays for every available session in the schedule
Is this price for a trial?
Tick this box if this price is for a trial – this is only available for classes and events, when Trial settings have been outlined.
Apply to schedules
This is only needed if you have multiple schedules on a class or event product that cost different amounts. For more information click here.
Price description
If your product has two different pricing options, use this field to differentiate them in the shop e.g. ‘Full week’ and ‘Single day’.
Tax rate
Assign a specific tax rate to a product. This will have no bearing on the total price, but will pull through to your financials for tax reporting purposes. For more information click here.
Actions
From here you can delete or save the price after making changes.
Important: Removing a price completely will halt the renewal process for that product. If you wish to modify the pricing for a product that already has customers set up for renewal, please refer to the instructions below on how to edit a price.
How to edit a price:
- Navigate to Product management > Products
- Select a product from the left sidebar
- Open ‘Pricing’ and click 'Edit price'
- Enter your new price and click 'Save'
- A pop-up will appear confirming the following:
- New prices will be reflected in your shop
- Purchase orders will be updated with the new pricing (if any orders are scheduled for the product)
- Confirm and click 'Proceed' to finish
Renewing orders only:
- In the pop-up, select whether or not you'd like to apply the new price to existing attendees or not:
- 'Don't change price for current attendees' - existing renewal orders are not updated with the new price, the price will change the following billing period
- 'Use new price when renewing existing orders' - existing attendees will continue renewing on the previous price until edited again or manually updated
- Confirm and click 'Proceed' to finish
